FARFETCH

customer service agent - Anonymous employee FARFETCH Employee Review

4.0

Jan 12, 2026

Anonymous employee

Recommend

Business Outlook

Pros

the benefits that are provided

Cons

hybrid policy and certain schedules

FARFETCH Response

4mo

Thanks for your review. We are really happy to hear from you.

5.0

Jan 8, 2026

Recommend

Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

FARFETCH Response

4mo

About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.

3.0

Apr 27, 2026

Recommend

Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.