Its fair, with new management making it better? - Customer Service Trainer FARFETCH Employee Review

4.0
Jun 8, 2018
Recommend
Business Outlook

Pros

Jr. Level positions have the opportunity to travel to other offices. Family Lunches are great for getting to know your colleagues. If you are on top of your game, being promoted is not that hard.

Cons

Family Lunches often run out of food if you are not there in time. Colleagues may not want to associate with you during lunches. Agents may not feel as motivated to work harder seeing other agents slack off or just passing through to better opportunities. Many managers have a micro-manager style, which leaves a bad taste thinking you are not trusting.

Explore other reviews about FARFETCH

5.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
Apr 27, 2026
Recommend
Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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