great company to work for - Customer Service Representative FARFETCH Employee Review

4.0
Mar 22, 2019
Recommend
Business Outlook

Pros

Great team Spirit where the values of the company are truly reflected Free coffee and fresh fruit Possibility to develop your knowledge and to speak up your mind, knowing you'll be heard open terrace and gaming area One of the best companies i've worked for in customer service

Cons

pay could be better few to no career progression possibilities

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FARFETCH Response
7y
We love hearing your feedback! We're proud of our team spirit, values, benefits and amazing global offices, so thank you for your positive comments. With regard to pay and career progression, we're constantly evaluating our approach and making improvements. Every Farfetcher receives a salary review on an annual basis to make sure we're paying fairly and competitively.

Explore other reviews about FARFETCH

5.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
Apr 27, 2026
Recommend
Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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