FARFETCH

FARFETCH reviews

Atmosphere couldn’t be any better! - Customer Service Advisor FARFETCH Employee Review

4.0

Jan 8, 2020

Customer service advisor

Recommend

Business Outlook

Pros

Free Snacks; Coffee and tea all day long. Delicious Wednesday: Pastel de Nata or Croissant; Soup on week days; Health insurance from 1st day of contract; Gym membership (free); Management guidance; Feedback on a monthly basis. Could this be any better?

Cons

Salary could be higher; Progression in career is very poor in operational departments.

FARFETCH Response

Thanks for your great review! We love hearing your positive comments about our benefits and management team. We understand your feedback about further definition on career progression and this is something we are currently working hard on delivering through our new GO FAR framework. Watch this space!

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5.0

Jan 8, 2026

Private client advisor

Recommend

Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

FARFETCH Response

5mo

About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.

3.0

Apr 27, 2026

Sales assistant

Recommend

Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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FARFETCH reviews FARFETCH Customer Service Advisor reviews FARFETCH review

FARFETCH

Atmosphere couldn’t be any better! - Customer Service Advisor FARFETCH Employee Review

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