Disappointing Experience: Inefficient Processes, Poor Management, and Lack of Productivity - Software Engineer Lead FARFETCH Employee Review

1.0
Apr 6, 2023
Recommend
Business Outlook

Pros

Farfetch does not offer any advantages for me to work here.

Cons

Dear Glassdoor community, I would like to share my honest feedback regarding the company I work for, in a polite and constructive manner. While there are certainly positive aspects to the company, I cannot ignore the areas that need improvement. Firstly, the development of software is inefficient and lacks agility. The company claims to have a LEAN process, but in reality, this is far from the truth. Additionally, there are too many employees assigned to tasks that could be done by fewer people. Secondly, the technology managers demonstrate poor people management skills, which has created an unpleasant work environment for many employees. Thirdly, the internal bureaucracy is excessive, with too many processes in place for every task. Unfortunately, these processes are not efficient, and they are followed simply because they are in place, rather than for the purpose of generating value. Finally, I must mention that the company places an emphasis on diversity and inclusion, but in reality, it appears that these values are given only lip service. The company's core operations are not productive, and it seems that it is only a façade. I regret to say that this is the worst company I have ever worked for. I will wait a few more months before making a final decision, as I do not wish to return the 15% monthly reallocation paid to employees who have come from other countries. If you take a look at the company's ratings, you will see that the lowest scores are for opportunities, compensation and benefits, and senior management. To put it simply, each area of the company may appear excellent in isolation, but in practice, they do not communicate effectively with each other. To make an analogy, the HR department's ideas may sound wonderful, but in reality, their execution is lacking. The same applies to the product department and the technical team. Thank you for taking the time to read my review. I hope this feedback can be helpful in identifying areas for improvement.

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FARFETCH Response
3y
Hi, we're very sorry to receive this review and we would like to address some of your concerning feedback and also invite you to continue to conversation offline with your local People partner. We hope to improve your experience as quickly as possible. Since day one, we've been constantly focused on improving communication and transparency so that every Farfetcher has a clear understanding of our processes.

Explore other reviews about FARFETCH

5.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
4mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
Apr 27, 2026
Recommend
Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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