nothing is what it seems - Customer Service Representative FARFETCH Employee Review

this company has some of the worst/shadiest policies and practices I've ever seen, the customer service department makes the least amount of money but does the most work/takes all of the harassment from customers and are expected to just take it to make the customer happy. company had multiple layoffs in just one year, which is a huge red flag in itself. almost zero room for growth, lots of empty promises, terrible for your mental health, took away all of the (very rare) perks CS had