It's not bad - Senior Customer Service Representative FARFETCH Employee Review

4.0
Apr 2, 2024
Recommend
Business Outlook

Pros

Employee Benefits: Farfetch provides competitive employee benefits and perks. These may include health insurance, retirement plans, paid time off, employee discounts on Farfetch products, wellness programs, and more. These benefits contribute to a positive work-life balance and enhance overall job satisfaction.

Cons

High Expectations: In a company known for its luxury fashion and high standards, there may be pressure to consistently deliver exceptional customer service. This can sometimes lead to high expectations from customers and management, requiring a strong ability to handle demanding situations with grace and professionalism.

Explore other reviews about FARFETCH

5.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
Apr 27, 2026
Recommend
Business Outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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