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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      Best company I've worked for - Senior Customer Service Advisor FARFETCH Employee Review

      5.0
      Jul 14, 2024
      Senior customer service advisor
      Recommend
      Business Outlook

      Pros

      - Supporting colleagues - No micro management

      Cons

      - Demanding customers - Pay could be better aligned with the actual responsability for a Senior - Mentally demanding during peak season

      Explore other reviews about FARFETCH

      5.0
      Jan 8, 2026
      Private client advisor
      Recommend
      Business Outlook

      Pros

      Amazing culture, managers, trainings, salary increases, and benefits.

      Cons

      Constant layoffs, rough customers at time, but nothing much more.

      avatar
      FARFETCH Response
      5mo
      About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
      3.0
      Apr 27, 2026
      Sales assistant
      Recommend
      Business Outlook

      Pros

      The people and company culture used to be great.

      Cons

      Company was sold and everything went down hill. No room for growth.

      1
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