Avoid TAC role at LATAM - Technical Support Engineer Fortinet Employee Review

2.0
Feb 12, 2021
Recommend
Business Outlook

Pros

If you work in Pre-sales you’ll probably have a better experience. HR activities pre-covid. health benefits.

Cons

-TAC Management for Latam doesn’t care about or doesn’t do anything about the general discontent. -Tried to let them know how underpaid the position is compared to similar roles in other companies and they keep saying that it's in fact competitive. -No WLB, you're drinking from a firehose every single day -Regionalism culture and it shows! If you belong to MEX TAC & BRA TAC you will be better off -Promotion is less than 15% and if you get it, forget about the yearly raise If you don't get a promotion, be advised that your yearly raise will be max 5%, 3.5% this year, and some other post-sales areas 1.5%. So basically it accounts for yearly inflation.

Explore other reviews about Fortinet

5.0
Jun 16, 2026
Recommend
Business Outlook

Pros

Great work life balance. Interesting projects

Cons

Internal tools are lacking compared to other places

5.0
Jun 15, 2026
Recommend
Business Outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

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