Pros
Nice place to learn when you don't have experience. Free Fortinet certifications Good benefits 401k, medical, vision, stock plan.
Cons
Post-sales or TAC is the worst place you want to go. Salary is not competitive with the market specifically in TAC High load of technical cases. High demand of requirement you have to carry out like create documentation, get certifications, learn new technologies even if you are full of technical cases. At the end, you will be an operator answering calls and fixing problems. The company is focusing on new features and new releases and they don't care about the stability of the operative system in most of the devices. You will be alone in the desert learning. Most of the courses of specific technologies are given by your coworkers and are not focus on troubleshooting, There is not any training from developers or project managers. You won't have time to check new features or new products. Your study time will be out of your shift. Management doesn't care about the request of the engineers. That's why the engineering life in TAC is two years more or less, Then, they go to other companies whose pay better and have better opportunities. When you get a new position they raise you from 12-14% of your current salary. If you did a bad deal at the beginning, you will be convicted while you stay in Fortinet.