Great Place to Learn Cutting-Edge Security Tech, But Workload Can Be Heavy - Cyber Security Support Engineer Fortinet Employee Review

4.0
Sep 2, 2025
Recommend
Business Outlook

Pros

Exposure to Industry-Leading Products: You get hands-on experience with Fortinet’s entire product suite (FortiGate, FortiAnalyzer, FortiManager, etc.), which is a major plus for career growth. Fast-Paced Learning Environment: Ideal for those early in their careers or looking to deepen their cybersecurity expertise. Global Team Collaboration: Opportunity to work with talented engineers across the world and support enterprise clients, which broadens technical and cultural perspectives. Certifications Support: Access to Fortinet’s NSE (Network Security Expert) training and certifications. Job Security: Stable company with strong market position in cybersecurity.

Cons

High Workload: The support environment can be stressful at times, especially during critical client escalations or product outages.

Explore other reviews about Fortinet

5.0
Jun 16, 2026
Recommend
Business Outlook

Pros

Great work life balance. Interesting projects

Cons

Internal tools are lacking compared to other places

5.0
Jun 15, 2026
Recommend
Business Outlook

Pros

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Cons

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

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