Management - Anonymous employee Four Seasons Employee Review

4.0
Jul 22, 2018
Anonymous employee
Recommend
Business Outlook

Pros

Company truly wants their employees to succeed and be satisfied which will allow them to provide outstanding service to the guests. Lots of motivation to empower the staff. Opportunities throughout the year to provide feedback.

Cons

You must fit exactly into a pre-determined path for advancement. If you want something different or an alternative there is no option so there are some great people with talent who perhaps have decided F&B or Housekeeping, etc are no longer the right fit for them and there is nowhere else to go which usually means they resign. Upper management at the property level is either unconcerned or oblivious to this challenge. Some departments turn their entire staff every few years but the GM does nothing. Also some leaders at high management have no people skills but are continually promoted. They are successful because of their staff but they often cause turnover or discontentment but are not held accountable.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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