Hard work; little appreciation. - Anonymous employee Four Seasons Employee Review

2.0
Jan 10, 2013
Anonymous employee
Recommend
Business Outlook

Pros

Good hotel benefits for properties worldwide. Great product, hotels are beautiful and pleasant environments to work in. Staff on the whole have a good work ethic - until they burn out or become demoralized.

Cons

Overworked, under appreciated. The work is stressful, intense, & demanding. Schedules are often unreasonable. The company has become large and the " culture " of Four Seasons Hotels has diluted as they grow. In many properties they no longer seem to practice their " Golden Rule "; that their employees are their greatest attribute. Now the owners of each individual property can call the shots. Everyone is replaceable, and you see that too often.

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5.0
Jun 7, 2026
Recommend
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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