Great locations, mediocre pay - Anonymous employee Four Seasons Employee Review

3.0
Mar 27, 2010
Anonymous employee
Recommend
Business Outlook

Pros

Phenomenal locations in amazing cities and vacation destinations around the world. Surrounded by like-minded coworkers who work at Four Seasons as a means of paying the bills while enjoying their beautiful surroundings.

Cons

Very "corporate". A myriad of rules and chains of command to be mindful of. The rules are very easy to abide by and are clearly expressed...however those who slip up risk swift termination. The hierarchy leaves line employees with very little leeway in managing difficult situations (i.e. emergencies, problems with guests). Line employees are given no real authority to exercise but instead are told to keep following the chain of command and are not allowed to be involved in difficult situations (and thus prevented from experiencing important learning opportunities).

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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