The Four Seasons overall vision is great, but the reality for the staff is another story,,, - Anonymous employee Four Seasons Employee Review

2.0
Aug 12, 2010
Anonymous employee
Recommend
Business Outlook

Pros

1 - Fantastic vision & commitment to push employees to always improve and get better 2 - Strong global reputation builds value to your resume 3 - Complimentary hotel our Seasons Hotels & Resorts all over the world

Cons

1 - Extremely slow pace for moving up; very limted opportunities for promotions 2 - Very competitive work environment especially with Division Heads (the directors) who do whatever it takes to please the Regional Vice Presidents and Corporate Office Officials as a way to move up 3 - Managers are expected to work very hard with very limited staffing and resources while pretending that this is okay 4 - Four Seasons does not own the hotels and resorts. They are just the management company. The real owners are outside investors who are stricly focused on profitability. 5 - Poor compensation package - very low salary for assistant managers and department heads 6 - Not a good fit for work life balance for students and families. You will be asked to work on weekends, holidays and fluctuating days off 90% of the time.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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