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      Groupon

      Engaged Employer

      Groupon reviews

      WORST MANAGEMENT - Customer Service Representative Groupon Employee Review

      2.0
      Aug 13, 2024
      Customer service representative
      Recommend
      Business Outlook

      Pros

      No Dress code 8hrs working

      Cons

      Nobody will hear what you have to say No skip level meetings Targets will increase as per their will Warnings will be given for every small mistake which will lead to direct termination No respect to CSR employees

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      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      Business Outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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