No experience necessary - Service Desk Subject Matter Expert HCLTech Employee Review

1.0
Dec 13, 2015
Recommend
Business Outlook

Pros

The Health Benefits are good

Cons

The Management is horrible. They run the American side of the company like it is India. Their only idea to fix problems is to blame the employee and push them harder instead of changing policies and procedures to fix the issue. The employee portal is so convoluted and confusing even managers do not know how to use it.

Explore other reviews about HCLTech

5.0
Jan 19, 2026
Recommend
Business Outlook

Pros

Goood environment and work place and balance

Cons

Strict office policy and long working hours

3.0
Jun 12, 2026
Recommend
Business Outlook

Pros

Data Center Exposure Free lunch in cafeteria at Mesa location Can have a lot of downtime Not aggressively tracking you on everything Job is not difficult

Cons

no free lunch for other locations in valley Pay could be better Only contracted to work with the data center company, HCLTech could potentially lose the contract not directly employed by data center company. No benefits if working through an agency, only paid holidays if direct HCL. Management is a bit scattered.

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