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      Hilton

      Engaged Employer

      Hilton reviews

      Client satisfaction, but high turnover and poor communication - Front Desk Agent Hilton Employee Review

      2.0
      Jun 4, 2026
      Front desk agent
      Recommend
      Business Outlook

      Pros

      satisfaction from clients,not too far from home

      Cons

      Employees don't stay too long: come and leave . do not provide adequate training in person. no feeling of team, everyone on its own: micromanagement, poor communication, failure to give constructive feedback,

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      5.0
      Jun 12, 2026
      Front desk agent
      Recommend
      Business Outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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