Slack - Guest Service Agent Hyatt Employee Review

2.0
Sep 15, 2025
Recommend
Business Outlook

Pros

Food onsite. Pay was alright. You get to see celebrities around pretty often.

Cons

Managers play favourites and excuse bad behaviour from specific employees. Toxic environment. Toxic culture. Gossip 101 station. Everyone knows everyone's business, no privacy.

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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