My time with Hyatt - Guest Service Agent Hyatt Employee Review

4.0
Jun 1, 2012
Recommend
Business Outlook

Pros

Pros of this company was definately the culture family oriented with a emphasis on excellent treatment for the guest. Associates were treated like gold and with respect. Those who were there for years were not just taking up space but were good employees.

Cons

Sometimes leadership positions were not easy to obtain for long term associates. Also I as a minority would have liked to see more leaders in more prominent roles with the company when I worked there from 89 through 1996.

Explore other reviews about Hyatt

5.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

See reviews by: Helpful|Rating|Date|All