Hyatt Regency Reston - Front Desk Agent Hyatt Employee Review

3.0
Oct 4, 2013
Recommend
Business Outlook

Pros

Free Rooms ever year at any 4 star Hyatt or higher up to 12 a year, really a great perk if you are a person who travels. Free lunch every day, while most of the time the food you don't want to touch and I'm pretty sure the place would fail a random health inspection, it does save a lot of money and very convenient when worrying about what food to pack for work is not even a thought. The hours for the most part are flexible and consistent. A great training facility for the individual who wants to gain leadership skills and be promoted.

Cons

like most big box hotels pay isn't the best, the hotel cares more about quantity over quality. Meaning they prefer to cut pay to hire two employees rather then gain one quality employee that will work hard. At the end of the day typical it fills like a place where you over worked and under paid.

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5.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 1, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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