Good company! - Front Desk Agent Hyatt Employee Review

5.0
Nov 3, 2013
Recommend
Business Outlook

Pros

Great opportunity to learn as a newer. They have very good training system. Provide enough training time before your work by yourself. Small companies do not have good training. Good benefits. Simplest one, we can have 3 meals in the employee cafe for free, which a lot of hotels cannot provide. Nice manager. I got a very nice manager, who has a strong working ability and always encourage the agents. Nice working environment. All employees in the hotel are very nice. Keep smiling all the time. Feel very comfortable.

Cons

Full-time employees cannot get 40 hours working each week. only 32, sometimes less. Some agents say that the payment cannot afford their rent and expenses.

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5.0
Jan 14, 2026
Recommend
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Pros

Good pay Professional area Compassionate, yet professional management Amazing location Accommodation provided for 1-2 months

Cons

Housing is unaffordable in the town

5.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

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