Hyatt Reservation Center in Omaha is horribly run - General Sales Associate Hyatt Employee Review

We are sorry that you did not have a good experience with us. At Hyatt it is our number one priority to take care of our employees and our customers. The policies and procedures that we have in place ensure we are fair and consistent and uphold the values and expectations of all we interact with. During times of extraordinarily high call volume, it is necessary to require overtime so that we may properly service our Hyatt guests. We appreciate our associates’ commitment to guest service as we understand that working overtime may make personal schedules difficult. While these times may be challenging, we continue to see tremendous growth within our company which will provide more positive opportunities for our associates in the future. Thank you very much for sharing your feedback. If you would like to further discuss your concerns, we welcome you to contact us directly.”