Horrible Management - Event Planner Hyatt Employee Review

1.0
Jun 9, 2023
Recommend
Business Outlook

Pros

Only reasons are the housekeeping staff that are hardworking lovely people.

Cons

Where to start, Management has not a clue on running a 4 star Hotel or so they are rated, no one has a clue to what their tittle will be on the day to day work week, what you are hired for is never what you’ll be doing. Sales Department is a joke… time is spent on idle mode taping a keyboard while wishing to run the hotel by assuming all roles in the hotel and playing puppet master instead of doing their job SALES which there’s 0 to be seen. Customer Service is a foreign word to department heads being everything is blamed on the customer so there is never room for any improvement or leadership of any kind.

Explore other reviews about Hyatt

5.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 1, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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