Managers need greater compensation - Assistant Front Office Manager Hyatt Employee Review

2.0
Oct 23, 2015
Recommend
Business Outlook

Pros

Depending on the hotel you can have a really fun team to work with. The travel benefits and opportunities for transfers are great.

Cons

Want a poor salary combined with equally awful hours? Then Hyatt is the company for you! Managers are worked like dogs and when I transferred after my second hotel I was offered a lower wage than I had been making before. I tried to negotiate, but was in a bad position to do so. Then at my next hotel I received a great review combined with a 2% raise. I was working until 2 am last night, spent many nights dealing with screaming upset guests, medical emergencies and had to evict people a couple times. I've was called every insult under the sun by drunk people and getting a raise comparable to inflation was the last stray. Goodbye Hyatt, I've been gone a year and don't miss you.

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3.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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