Not Worth It (working in Customer Service) - Customer Service Coworker IKEA Employee Review

2.0
Nov 25, 2018
Recommend
Business Outlook

Pros

Coworkers and team leads are pretty cool for the most part. PTO and sick time is the best.

Cons

Work 6+ departments and get the lowest pay in the store. Incoming employees with the least amount of experience are paid more than deserving workers who have worked there the longest. US stores are going through budget cuts so hours and pay aren’t consistent and reliable. They really like to overwork and underpay you.

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5.0
Jun 25, 2026
Recommend
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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