A sinking ship - Clinic Manager Ideal Image Employee Review

1.0
Sep 2, 2025
Recommend
Business Outlook

Pros

Free treatments IF you can get your manager to approve them (this takes weeks/months) and IF they can squeeze you into the schedule. I loved my clinic team but that was the only pro.

Cons

This company is going downhill fast. They act completely broke and threaten to not renew the lease in your clinic if you don’t hit monthly targets. You will be told that you are solely responsible for your P&L, yet you have no control over your team’s salaries, the medical director’s salary, the rent of your location, how much the company spends on marketing, etc. They will tell you to make repairs in the clinic yourself rather than calling a professional to fix facility issues. They will tell you not to order so much coffee creamer to save money while spending tens of thousands on marketing. You will get zero leads sent to the clinic and will be expected to cold call all of your existing guests to try to get them to buy more. Your manager will only reach out when you’re under-performing. You will never get a raise or a promotion, and the bonus structure will keep getting worse to where it’s unattainable. You will deal with unhappy, sometimes threatening clients and get blamed when they leave a bad Google review. I could go on and on. I would not recommend this company to my worst enemy.

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Ideal Image Response
8mo
Thank you for bringing your advice and concerns to our attention regarding your current role. We appreciate all feedback as it allows us to gain valuable insight on your experience and continue to improve as a company. Thank you again!

Explore other reviews about Ideal Image

5.0
May 28, 2026
Recommend
Business Outlook

Pros

Pay, work from home, exciting job

Cons

They closed down and I got laid off

2.0
Jun 16, 2026
Recommend
Business Outlook

Pros

Got to learn about the world of aesthetics. Had the opportunity to receive services as an employee.

Cons

High workload + long hours. Sometimes, there is no time to leave to use the restroom or take your lunch, depending on the manager, Commission + benefit structure constantly changing/getting worse.

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