Good Place to Start. - Controls Technician Johnson Controls Employee Review

2.0
Jun 27, 2012
Recommend
Business Outlook

Pros

Good/cheap Benefits. When you're new you might get to travel a little for out-of-state training. Big company so no-one knows what you know or don't know how to do. If you take a union position you will get a annual raise up to a certain scale regardless what your level of knowledge is. If you like Electronics you can take your time learning their products.

Cons

Career advancement is very slow when compared to other companies. Corporate and Local management do not have a clue how to run a service organization!!! They are only concerned with pleasing stock holders. Three ring circus!!!You will constantly be thrown under the bus and sent to jobs, by yourself, with no training on what you are being sent to do!! They quit training you very shortly after you hire in. They have an extremely high turnover rate. I practically had a new manager every year. They have a lay off every year around the fall(pleasing stock holders). I gave a 150% and took on job duties way outside of my job title with no incentive given. After seven years a new manager came in who didn't even know me and tried to give me an annual review. I stuck it out, learned their control products on my own and tried to take care of customers. My fifth year they took a week of vacation away from me without telling me and refused to pay it after I returned from my vacation. I was on call 35 weeks a year with no backup support. Big corporate monster and you are just a number regardless how much money you make them. I spent my whole time putting out fires for upset customers. I actually learned more about their controls by not working for them. Finally saw the light at the end of the tunnel and got out. (good Luck)

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5.0
Jun 8, 2026
Recommend
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Pros

Fantastic pay for the area and great leadership

Cons

No major cons at the time

2.0
May 14, 2026
Recommend
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Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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