Run, Don't Walk - Anonymous employee KAYAK Employee Review

1.0
May 5, 2020
Anonymous employee
Recommend
Business Outlook

Pros

Good office snacks and fun team outings.

Cons

You will read it time and time again in all these reviews: Upper management is a joke, horrible and unprofessional. All management is severely lacking in training and most have never led teams before. The amount of backstabbing, gossiping and lying that goes on at this company is unbelievable. You will feel like you are back in high school, as 90% of the people working at this company need to grow up. The commission plan for the sales team is a joke and don't be surprised if they remove it completely (which they did a couple years ago, but brought back after many complaints). Employees are not valued. Your work load at this job will be heavier than any job you have had in the past and you will not be compensated fairly. Butt kissing will get you everywhere at this company, including being double promoted vs. people that actually deserve it.

Explore other reviews about KAYAK

5.0
Jul 6, 2026
Recommend
Business Outlook

Pros

Incredibly helpful team members Very genuine people Geographic diversity Work-life balance is understood and appreciated Supportive culture

Cons

Compensation could be more competitive Lots of internal systems to navigate (but it's getting better) Limited racial diversity, at least on the Commercial teams

5.0
Jun 29, 2026
Recommend
Business Outlook

Pros

- Super smart team to learn from and very welcoming people - All voices are heard and ideas can be elevated and tested - Positive environment where many people have been with the company a long time and truly care about its success - Sporadic work travel and offsites - Free lunch in office 2 days a week and bagels, snacks, and drinks all the time - In office gym - Parking commuter benefit

Cons

- Reporting tool is specific to the company and can be a bit of a learning curve to figure out, but again, there are really great people to help you! - Multiple offices throughout the world, where team members are spread across or fully remote, so its rare that the entire team would be in one office together for collaboration - No train commuter benefit to coincide with parking benefit

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