OTC customer service - Anonymous employee Kimberly-Clark Employee Review

1.0
Mar 23, 2017
Anonymous employee
Recommend
Business Outlook

Pros

The colleagues and location. I'm not sure what else to say!

Cons

KC has gradually gone down hill. When I joined nearly 10 years ago it was a place where I'd look forward to coming in to every day. You could have a laugh with your colleagues whilst still going above and beyond and getting all of your work done. Gradually people were pushed out of the business, attitudes changed, the sense of community diminished and the office became filled with temps due to cost cuttings. I would have once recommended working at KC however, you only get far and further your career here if you get close and friendly with management. Overtime is expected, however unpaid. Called in to work on my day off and didn't feel I could say no. This was never even recognised!

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5.0
Dec 7, 2025
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Pros

Pay excellent and great benefits as well

Cons

Long work hours and on your feet a lot

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Kimberly-Clark Response
4mo
Thank you for sharing your feedback. We're glad to hear that you're enjoying the great benefits at Kimberly‑Clark. We appreciate your input on the long working hours and will share it with our team. We're committed to making this a positive and supportive experience for all our employees.
3.0
Jun 18, 2026
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Pros

Great personal impact with the platform's impact in CPG industry

Cons

Leadership plannings are chaotic and not transparent

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Kimberly-Clark Response
1w
Thank you for your review. We’re glad you valued the opportunity to make a meaningful personal impact through your work. We hear your feedback around leadership planning and the need for greater transparency in communication. Your insights help us continue strengthening how we support employees and improve the overall experience. Thank you again for sharing your perspective.
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