Try something else if you can - Retail Associate Kwik Trip Employee Review

2.0
Sep 9, 2022
Recommend
Business Outlook

Pros

Work with a wide variety of people - good if you're an extrovert.

Cons

Pay isn't as good as they advertise - the profit sharing is good but only adds approximately 10% in additional compensation (at best) - Other jobs that offer $2-$3 more per hour would more than make up for the lack of profit sharing (also keep in mind that the profit sharing isn't a guarantee like an increase in hourly rate). There is a lot of turnover at the retail level and the truck driving level, too. That turnover leads to added stress due to training and picking up for inefficiencies since they are new. Each store has a pretty tight budget so having extra employees on any shift is a rarity - good luck if someone doesn't show up. There is usually more work to on a shift than there is staff. You'll be running back and forth all day helping people check out, so if you enjoy constant interruptions and uncertainty, maybe you'll like being a retail associate. There is a culture of the customer is always right, and when they aren't, keep apologizing. Being assertive is risky and when a customer crosses a boundary, be careful because you are more likely to get in trouble than them. It's easier to be passive but leads to mental anguish (at least for me). The year-end meetings feel like a cult ceremony. It seems like a desperate attempt to brainwash employees into thinking that Kwik Trip is the best place to work, and if you disagree, there is something wrong with you. Some lifers would be appalled by this but they are a part of the problem, too. Good luck if you work there, if you don't like it, there are plenty of other opportunities for you elsewhere, in spite of what Kwik Trip tries to brain was you.

Explore other reviews about Kwik Trip

5.0
Jun 8, 2026
Recommend
Business Outlook

Pros

Great Pay + Benefits, good people

Cons

Long work hours, scheduling is awful, and mandatory third shifts when required

avatar
Kwik Trip Response
3w
Thank you for the sweet review! We are grateful for your contributions to Kwik Trip. Have a good one!
2.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Newer trucks and a fulling operating shop.

Cons

Company is very full of their own ego, any concerns get dismissed immediately as not to discredit themselves. Promotions happen through the "buddy" system and no job listings are officially posted for career advancement. Management constantly lies to get you in the door. Insurance is unbelievably expensive, highest cost I've ever seen.

avatar
Kwik Trip Response
1w
Thank you for sharing your experience! We appreciate your contributions to Kwik Trip. Have a good one!
See reviews by: Helpful|Rating|Date|All