Guest Service Co-Worker - Customer Service Kwik Trip Employee Review

4.0
Mar 7, 2016
Recommend
Business Outlook

Pros

+flexible schedule +good benefits (pto, 40% profit sharing, ft/pt benefits) +advancement opportunities +"roll-up-your-sleeves work ethic" +performance compensation (secret shopper program) +birthday gift +anniversary gift (after 1,3,5,10+ years) +learn something new everyday +great co-workers/hard workers +good promotions +$1.00 premium for overnights

Cons

×understaffed if you are at a level 3 store or below ×this is based on food gp ×if you work in a big city, diverse guest moods* ×they say we are one team, but other stores wont send help ×upper management has unrealistic goals for increasing food gp/reducing waste ×sometimes the co-workers that have been there the longest think they deserve (just) more. And they dont pull their weight and complain. ×pressure to exceed company expectations ×suggestive selling/up-selling ×coworkers cant use coupons (at their store) ×inconsistently follows certain policies (depends on the store for certain policies) ×variable hours scheduled (example: monday 2p-10p, then work tuesday 6a-2p) sometimes more radical ×no overtime ×salaried managers have to work 50+ hours minimum/week

Explore other reviews about Kwik Trip

5.0
Jun 8, 2026
Recommend
Business Outlook

Pros

Great Pay + Benefits, good people

Cons

Long work hours, scheduling is awful, and mandatory third shifts when required

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Kwik Trip Response
3w
Thank you for the sweet review! We are grateful for your contributions to Kwik Trip. Have a good one!
4.0
Jul 1, 2026
Recommend
Business Outlook

Pros

Raise after 90 days 50% off food while working Benefits

Cons

Open 24/7, no set schedule, hours vary

avatar
Kwik Trip Response
5d
Thank you for the review! Thanks for everything you do to go above and beyond to make Kwik Trip a success. Have a great day!
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