Don't expect to have a work-life balance - Operations Manager Life Time Employee Review

3.0
Jan 31, 2019
Recommend
Business Outlook

Pros

You build relationships with the team members and members that are amazing. They recently announced they were buying all Operations Team Members new shoes and have started to offer a few more incentives for team members like purchasing their first uniform.

Cons

Team Members that work at the clubs are treated horribly, while our corporate team members accrue PTO faster, get holidays and weekends off, and get to go home by 5pm every night. Being a salaried team member means that Life Time owns you. I was made to feel bad when I would take off of work and even when I was off of work I would be expected to check emails and take phone calls even though that's against policy. We would get knocked on audits for broken things that we could not afford to fix within our monthly budget. Also your quarterly "bonus pay" is based on the performance of all other departments in the club. Even if you hit your goals for the quarter, if personal training or sales doesn't hit you do not get your bonus.

Explore other reviews about Life Time

5.0
May 26, 2026
Recommend
Business Outlook

Pros

Easy hours, free membership, everyone was very nice and welcoming

Cons

I do not have any cons

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Life Time Response
2w
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you took advantage of the signature membership and Life Time's facilities.
1.0
May 25, 2026
Recommend
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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