Guaranteed no work/life balance! - Member Engagement Advisor Life Time Employee Review

2.0
Jul 23, 2013
Recommend
Business Outlook

Pros

Pay is good, as long as you can sell, otherwise you will starve. You get an hour during your shift to work out (as long as your manager isn't in a bad mood) It is a fun job (as long as your manager isn't in a bad mood) Free gym membership at the best gym around Working there encourages you to live healthier Great place to network

Cons

They will work you to the bone, always 'strongly suggesting,' that you come in on your day off, even if you are hitting your personal numbers. If your "team," hasn't hit their numbers, you will be forced to stay until midnight to try and hit your team goal, even though there is no individual incentive or bonus for your team hitting and even if you've already hit your personal goal They want a team atmosphere and base everything on 'wins/losses,' which is typical in retail sales, however they promote a cut-throat environment within the sales team. From my experience they promote less intelligent individuals that lack the ability to think outside of the box, so that they can be easily manipulated and stay on the beaten path. Overall, this company on a grand scale is a great company to work for. However, there is a very high turnover in the sales department, and with good reason. They will take advantage of you any way that they can and make you work ridiculous hours; the money is great, but when you divide your monthly income by the hours that you actually work, the dividends are not that great and it is very high stress! To be honest, if it hadn't been for my sales manager, I probably would have loved my job. My manager was extremely lazy and not very intelligent at all. He got away with it somehow, even though it was blatantly obvious that he was not doing his job and was only hitting his numbers because our sales team was very skilled. He had no spine and would brush problems under the rug instead of addressing them and making a decision, which caused a lot of friction within the sales team. He would constantly show up very late for his shifts, but would ride your ass if you were late at all. This was brought to the attention of the GM and Regional Manager by multiple people and nothing was ever done about it.

Explore other reviews about Life Time

5.0
May 5, 2026
Recommend
Business Outlook

Pros

Free gym membership. Great facilities

Cons

Gets slow during the days sometimes

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with our Swim & Aquatics team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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