Positive overall environment but a tragically mismanaged spa. - Massage Therapist Life Time Employee Review

3.0
Aug 1, 2014
Recommend
Business Outlook

Pros

Its wonderful getting the free platinum membership, and working in the spa I was able to trade services with all the stylists and aestheticians and get great work done for free. Once a year they pay for continuing education classes for the massage therapists and aestheticians. The energy in the gym is great and every single operations worker is so friendly. I got in great shape working here (most of the time working out on the clock.) :o

Cons

Our spa was woefully slow and managed poorly with a very high turnover of management positions. The lack of customers made switching from hourly to commission based pay a joke. At least as an MT, the pay was $10/hr. Laughable for the profession. Also, the massage rooms are NOT located in the spa, but on the complete other side of the gym, flanking the dressing rooms, gyms and CHILDCARE CENTER. Its just a little noisy.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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