2.0
Aug 10, 2014
Anonymous employee
Current employee, more than 3 years
Recommend
Business Outlook
Pros
The member connection is great, most of the clubs are beautiful, plenty of opportunity to exercise and be healthy. When you have a GM who is a good person, opportunity for career growth is wonderful, and most employees in the club feel genuinely valuable to their team and know their presence at work each day makes a difference.
Cons
dysfunctional management, training and on-boarding programs are non-existent in most departments, "good enough" approach to ancillary programs such as the spa leaves commission-based employees with unlivable wages and no choice but to find alternative employment. Each facility operates like its own dictatorship, with the GM being the say-all-end-all to company policy loopholes.
