Individual achievement with no Leadership nor team dynamics - Dynamic Personal Trainer Life Time Employee Review

2.0
May 15, 2023
Recommend
Business Outlook

Pros

Lifetime offers the ability to have a membership, as well offers some ability to choose your own schedule and hours. Working at a health club has the benefits of being at the gym all the time and access to the sauna, spa, and other facilities. The members are often friendly and the environment is one that offers a great opportunity to make connections and truly help people get in better health. The full time staff receive benefits of health and dental insurance. The employee discounts on services is an additional bonus but this does not offset the costs of being a trainer.

Cons

There are long haphazard hours that are scheduled by front desk staff who do not acknowledge the hours you have chosen to work. There is little to no support for finding new leads and clients. The website has not been updated for (seemingly) years so there is no online advertisement of the trainers in the club. Trainers are expected to perform the jobs of the operations team at no additional compensation during Fall, Winter, and Spring because the operations team consists typically of young adults in high school or college who do not stay for long and do not have an incentive to do a good job. The facility is constantly understaffed. The training staff is consistently overworked and underpaid. There is no leadership beyond emails and monthly meetings in which trainers are encouraged to make more sales despite receiving no additional support. The result is that a majority of the trainers hired typically leave within the first 6 months, and often sooner than that - some trainers having left during my tenure within as few as 2 weeks. The only way you can make this work is to have another job elsewhere to pay the bills - most people cannot live on the substandard pay.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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