DO NOT WORK HERE - Lead Front Desk Supervisor Life Time Employee Review

1.0
Sep 29, 2015
Recommend
Business Outlook

Pros

You get a free gym membership and a small discount at the spa and cafe and training, but not enough to make the spa products or training affordable.

Cons

Corporate is only concerned about money and getting more members, and not at all concerned about their employees. Everyone in middle and upper management was extremely stressed and all corporate could say was, "What's wrong with you guys, why aren't you working harder?". They change things very quickly, and even after being there for awhile it's difficult to adjust. They changed the uniform for the lowest rate employees (8$/hr) twice in one month and made the employees pay for their new wardrobes. We had single moms on in that group, trying to provide for their kids, and I was very upset with management that they made their lowest rate employees fork over so much money, and then tell them, "Actually, we don't want to do that anymore. Now we want you to go buy more clothes that look like this..." Nobody I worked with liked working there. The turnover was high, and you were considered a veteran if you had been there for three months. They are only interested in hiring people who can be hard sellers and who don't really care about people, just about making money. Don't be fooled by the beautiful building and seeming success and professionalism of the company-- it got too big too fast and hasn't been able to cope with itself. Do not work here. Corporate does not value its people. You will be a cog in their wheel, and if you stop working exactly the way they want you too, they will promptly get rid of you.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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