Ok, Toxic Leaders - Concierge Life Time Employee Review

2.0
Sep 14, 2024
Recommend
Business Outlook

Pros

Free membership to a beautiful facility, nice members, fun work at times

Cons

Below average pay considering what the responsibilities are, you’ll have to deal with a lot of entitled leaders and managers, toxic culture where everyone is always “telling on each other” and throwing each other under the bus. Other departments have issues with achieving revenue goals so the leaders pressure their staff to the point of torture to generate income and bonuses for them. It’s a job at a gym after all, no matter how nice the facility is there is not a lot of stimulating conversation or intellectual interaction.

avatar
Life Time Response
1y
Thank you for sharing this review, although we are very sorry to hear some of this feedback you mentioned. We encourage you to discuss these concerns further with your manager or contact our Employee Relations team so we can work to find a solution. We want our Team Members to feel valued and supported. Thank you again for sharing this feedback so we can continue to improve!

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

avatar
Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
See reviews by: Helpful|Rating|Date|All