Good benefits, bad management - Massage Therapist Life Time Employee Review

3.0
Jan 14, 2025
Recommend
Business Outlook

Pros

Free gym membership, classes, pool, sauna, etc.

Cons

Management failed to prioritize the spa, expected us to do all of our own marketing with no training, and created all kinds of interpersonal drama

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Life Time Response
1y
Thank you for your review, we appreciate your feedback! We are very sorry for the concerns you mentioned around training and support. We value your feedback so we can continue to make improvements in the best interest of our Team Members. We appreciate the time you dedicated to our Spa team!

Explore other reviews about Life Time

5.0
May 19, 2026
Recommend
Business Outlook

Pros

Great company with excellent benefits and flexibility with work life balance.

Cons

Pay could be higher to match industry standards and workload can be a lot.

1.0
May 25, 2026
Recommend
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
3w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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