Pros and Cons - Membership Concierge II Life Time Employee Review

1.0
Apr 2, 2025
Recommend
Business Outlook

Pros

High energy environment, not much slow or quiet time if you enjoy that type of workplace (dependent upon the club) Free Gym membership for yourself and you can add a person onto your membership for $60/month

Cons

Your entire experience will be dependent upon the individual club itself meaning that the culture will be made up solely based on the Club Management or General Leader or MCL "Membership Concierge Leader" as it is called at Life Time. Be careful not to transfer out of one club for another thinking that it will be the same because it likely will not be. The pay at Life Time is extremely low. You will typically make as a Level II-III at most $2,500 a month working Full-Time and this is based on a Premiere Level Life Time location where the starting price for a single membership was $299. The Health Insurance is extremely expensive for Life Time to only offer $19-21 an hour for Full-Time and even less for Part-Time. Keep in mind that the Membership Concierge position is the highest paid department in all of Life Time - at $19-21 an hour max without the guarantee of an annual raise. A Membership Concierge does not receive commission. The Employee Discount at the cafe is 20% but only on Life Time branded food or the food located on the menu which your average meal (if you buy from the cafe will be $12-15 even after the discount) and you likely will not have a break room if you want to bring your lunch. Another pivotal point to mention is that if you want to have any discussion with HR, you will be assigned a “Specialist” and that Specialist will tell you that your concern is being “investigated” but since you wish to remain anonymous that it may be “difficult” to provide an update. Your update will come in very “copy and paste” no humane element. This is a consistent method.

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Life Time Response
1y
Thank you for sharing this review, we greatly appreciate your feedback although we are very sorry to hear some of the concerns mentioned. We strive to make sure our Team Members feel supported - thank you for taking time to leave this review so we can continue to make improvements. We appreciate the time you dedicated to our Concierge team.

Explore other reviews about Life Time

5.0
May 12, 2026
Recommend
Business Outlook

Pros

Loved working here, the people were great and the free membership was a perk

Cons

Corporate didn't always provide all the necessary materials

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences on our Kids Academy Team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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