Customer Success Manager - Customer Success Manager LinkedIn Employee Review

3.0
Aug 30, 2016
Recommend
Business Outlook

Pros

Great office, great company perks, fantastic international feel in the Dublin office - my colleagues are what make my day. I love our vision, our products are super and there is definitely more space to make things better which promises a nice future even with Microsoft.

Cons

The cons are based around the role and day to day management. I like to work with integrity - doing the right thing when no one is looking. Right now my team is being encouraged to do the wrong thing, and everyone is looking! Weird right? Well if you want to go to a job where it's all about box-ticking and no one looks at what you're doing, then this role is for you. Only count on your base pay though, because commission is hard to get with the compensation structure.

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5.0
May 28, 2026
Recommend
Business Outlook

Pros

great company! highly recommend working there

Cons

there are no cons that

2.0
Jun 15, 2026
Recommend
Business Outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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