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Marriott International

Engaged Employer

"Take care of the associates, and they'll take care of our customers" - feel-good B.S. - Anonymous employee Marriott International Employee Review

2.0
Jun 29, 2009
Anonymous employee
Recommend
Business Outlook

Pros

The company is worldwide, with much opportunity for internal development, promotion, training, and transfer-- if you're willing to stick around and deal with all the "cons", that is.

Cons

Salaried associates are shamelessly exploited-- if a manager/supervisor can be forced to do the work of an hourly associate (or two) on top of their own, you can expect it will become the norm sooner or later. Trimming the fat is one thing, but Marriott will trim the meat and bone at the slightest budgetary shortfall, and never allow it to heal. Meanwhile, hourly associates are not compensated fairly for their hard work. Wages are determined by local market wage surveys-- but most, if not all, of the properties surveyed are apt to be Marriott, as well, in a convenient catch-22. The bottom line is, positions are not compensated as well as their counterparts in other companies-- though this is true for Hospitality in general. Corporate S.O.P. and the short-term bottom line trump all logic and nuance of property- or department- level decision-making. Local management cares more about looking good to Top Brass and making their numbers by any means necessary than truly making wise long-term decisions for the customers, associates, or company.

Explore other reviews about Marriott International

5.0
May 3, 2026
Recommend
Business Outlook

Pros

Quite flexible work, good money. You still get the benefits.

Cons

Quite disposable. Less pay compared the work

5.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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