If your a liar and willing to do whatever is necessary to get to the top then you should work here. - Guest Experience Associate Mars Employee Review

1.0
Jan 2, 2012
Recommend
Business Outlook

Pros

Good bonus' IF the store is making target Can wear casual attire Free hot beverages in the staff room Opportunity to work more than contracted hours IF the store is making target

Cons

Supervisors are trouble makers mainly because they are often left to do as they please by managers. Managers hire and fire at will with very little explanation or genuine cause. Unnecessary amounts of pressure is put on staff who are expected to be happy 100% of the time despite increasingly tense working environments. Managers regularly b*tch and gossip about the personal lives of colleagues and often try to control, manipulate and dictate how staff members live their lives and deal with issues outside of the work environment. When I first started working there the core principles> Mutuality, Freedom, Efficiency, Quality and Responsibility were thrown about heavily and we were encouraged to think of them and enforce them in our daily activities - towards the end we were told that mutuality was a lie and freedom certainly did not exist in that place. I do wonder how the Mars family would feel if they truly saw how M&M's World is being run.

Explore other reviews about Mars

5.0
Jun 24, 2026
Recommend
Business Outlook

Pros

Iconic brands, privately held/family owned, principle based, and relationship based culture.

Cons

Slow decision making. High ratio of recruitment of Sr. Leaders from external companies conflicting with culture.

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

I’ve been at Mars (Yorkville site) for about three months as a Quality Systems Senior Specialist, and so far it’s been a great experience. Everyone has been genuinely friendly, welcoming, and willing to help. The culture feels very supportive—people want to see you succeed and are quick to share knowledge and offer guidance. My manager has been amazing and is truly invested in my growth. She’s helped set clear expectations, encouraged development, and provided the tools and support I need to be successful.

Cons

None so far—still new, but my experience has been very positive.

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