Esthetician - Esthetician Massage Envy Employee Review

3.0
Oct 10, 2015
Recommend
Business Outlook

Pros

Full time employees at my location were offered benefits (health and dental) the products are always stocked and its a stable flow of work. They have a good culture and you are protected. Room for growth in company. Good for someone starting off for experience or for a part time position. Also having a following helps especially for estheticians.

Cons

Pay could be better. 9.50 an hour for downtime (when you don't have a client) and 15 an hour for hands on time. A lot of ads mislead that you will make 35 an hour but thats assuming every client leaves a 20$ tip and you are over 40% booked. Summer time is the busiest and fall has been slow, about 10 clients a week. The product line is not the best, I did not have good results with it. Also you don't get much commission for selling products(10%) and they are very pushy on sales. If you have one client you still have to sit around all day, they aren't flexible with your schedule.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
1.0
Apr 4, 2026
Recommend
Business Outlook

Pros

I can not think of any pros and that will never change. Just find a better place to work and don’t submit to a corporate contract that has the potential to last 10 years in some circumstances.

Cons

As a therapist, I experienced very unethical work situations including front desk and management lying to clients about me being injured due to mistakes they made in scheduling. At one point the location I worked at had a big roach infestation where I had a roach run a crossed my massage table before brining a client back. As I said before, not this place isn’t clean. It was so bad I witnessed a former employee walk out over it. Massage envy has a 6 page, very unethical non compete that you have to sign before working. Parts of it says I can not work with any former co workers for 10 years after leaving. It states after leaving your unable to work in your home county. I witnessed multiple therapist leave go work a mile down the road from massage envy and work with 3 former coworkers all in one spa. The treatment I faced when I left was the most unfair, unethical, unprofessional experience I will ever have. And now, a month after I’ve left, the owner is asking I sign more paperwork limiting me even more…. Not to mention the drama between co workers being ridiculous and management allows therapist to go out the back door and smoke pot and then it smell smells in the clinic. Incident reports were made, but nothing was ever done to that therapist. Never, never work at any massage franchise especially this place.

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Massage Envy Response
2mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
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