4.0
Mar 16, 2021
Former employee, more than 3 years
Recommend
Business Outlook
Pros
Company Benefits, Company Culture, Free Stuff in Office, great connection within teams which made it feel like on big family
Cons
QA requirements too focused on American market, agents were often just ticking things off in order to get a good QA which made calls and emails less natural and put unnecessary pressure on the agents. Management is talking badly about other agents or ex- employees during meetings.