My Second Family! - Customer Service Representative (CSR) OpenTable Employee Review

5.0
Dec 9, 2021
Recommend
Business Outlook

Pros

You can choose from many flexible schedules, and they will work with you if something comes up, or needs to be changed. Great benefits for all! The first place that I have worked for focuses on positivity and mental health. Everyone is supportive, and always ready to help you succeed.

Cons

There are a lot of metrics/pillars to hit, and time limits on work done after phone calls. I feel like if there were less, there would be more success and eagerness.

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jun 26, 2026
Recommend
Business Outlook

Pros

Profitable company part of Booking Holdings group

Cons

Not a clear AI vision

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