Pros
remote work was decent. work was simple and so was requesting time off you had to do was go into GSS and request time off.although there was this weird rule of only two people being allowed off in a week. they got rid of making the whole team do phone work for a while until they adjusted the system.
Cons
At first they had the whole home health department was on teams chat but it became overwhelming with people asking too many questions. Also the blatant display of favoritism shown based on who got their questions addressed/ answered was disgusting. Again if you weren't a favorite of head bootlicker in charge you weren't getting addressed in any capacity in those chats. Then they started designating more low level supervisors. The only requirement to become a supervisor was to work there a long time either remote or TN location and be a major brownnoser to whomever had seniority. They borderline harassed people to meet work quotas that were unrealistic. Constant weekly team percentages on who did the "most" work but they had biased stipulations such as if you were working that department for half a day then your percentage couldn't be counted as low because you technically didn't work all day in that department. So if you were unlucky enough to not catch a case in time you were bottom three for the week.They expected us to be competitive against a 1:10 workload ratio.Very few could keep up with whomever was hogging the cases for themselves.