Client first? More like RBC first, client last - Customer Services Representative RBC Employee Review

2.0
Sep 9, 2012
Recommend
Business Outlook

Pros

Decent cafeteria Nice building Free parking

Cons

Those who screw over clients are rewarded for having better stats

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3.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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