1.0
Oct 12, 2019
Former employee, less than 1 year
Toronto, ON
Recommend
Business Outlook
Pros
Free pizza lunch once in a while
Cons
Lofty Sales/Business developments targets that contraindicates the bank's overall initiative called "Digital Enablement" where retail staff are expected to convince the client to use online and app resources instead of coming to the branch or calling any 800 support line. The bank expects staff to sell products to customers who attend the branch or speak to a live representative over the phone but on the other hand also expects staff to convince clients NOT to come the branch or call in.