Depressing and debilitating work environement - Client Advisor RBC Employee Review

1.0
Oct 12, 2019
Recommend
Business Outlook

Pros

Free pizza lunch once in a while

Cons

Lofty Sales/Business developments targets that contraindicates the bank's overall initiative called "Digital Enablement" where retail staff are expected to convince the client to use online and app resources instead of coming to the branch or calling any 800 support line. The bank expects staff to sell products to customers who attend the branch or speak to a live representative over the phone but on the other hand also expects staff to convince clients NOT to come the branch or call in.

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3.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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